Help Center

Frequently Asked Questions

General Questions

• Are the headphones good for working out?
• How do I start using my headphones?
• My touch panel isn’t working. What’s wrong?
• Can the headphones’ software and features be updated?
• What do the different lights on the power button indicate?*
• How do I make the headphones larger or smaller?

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Product Support

Setup Guides

• Quick setup*
• Bluetooth pairing
• Programming hot keys*
• Spotify setup*

How To Use

• Intuitive touch controls
• Sharing a song*
• Saving a song
• Proper cleaning
• Interchangeable cushions

Troubleshooting

• Bluetooth issues
• Unresponsive touch panel

Shopping Support

Orders

• Order status

Additional Information

• Warranty