MUZIK Concierge Support Help Center home page
Submit a request
Sign in
  1. MUZIK Concierge Support
  2. Product Support

Product Support

Troubleshooting

  • Why can't I pair my device with the MUZIK app?
  • My MUZIK LUX/LTD headphone is turning off after a few minutes, what's going on?
  • Bluetooth pairing and issues
  • My touch panel isn’t working. What’s wrong?
  • Why are my headphones not connecting to my device?
  • My headphones appear to be broken. What do I do?

How To Use

  • Where can I find the Safety Instructions & Limited Warranty Manual packed in with my headphone?
  • I just paused using my MUZIK LUX or LTD for a few minutes and it turned off- what is the shut off time?
  • Can I use the MUZIK headphones wired or with a receiver?
  • Can I still use the MUZIK LUX/LTD headphones if the battery dies?
  • How do I pair my headphones via the MUZIK LIVE app?
  • How do I pair my headphones?
See all 12 articles

Muzik One Product Info & Support

  • Why can't I use the MUZIK LIVE App with my Muzik One headphone?
  • I have the Muzik One headphone, can I use the MUZIK LIVE app?
  • Touch panel controls for Muzik One
  • Quick setup for Muzik One headphones
  • 1 Year Limited Warranty for Muzik One Headphones
  • How do I start using my Muzik One headphones?
See all 21 articles
MUZIK Concierge Support
Powered by Zendesk